Refund Policy

Process with Varshini

Last updated:04/10/2026

At Process with Varshini, we value your time and are committed to maintaining a clear and transparent booking process. Please read the following Refund Policy before booking a service.

1. Individual Counselling Sessions

Payments made for individual counselling sessions are subject to the cancellation and rescheduling terms outlined below.

Cancellation with sufficient notice: If you cancel at least 24 hours before your scheduled appointment, you may request a refund or reschedule the session without an additional cancellation charge.
Late cancellation: Cancellations made less than 24 hours before the appointment may not be eligible for a refund.
Missed appointments: If you do not attend a scheduled session and have not informed the practitioner, the session fee may be retained.
Practitioner-initiated cancellation: If a session is cancelled by the practitioner, you may choose to reschedule or receive a full refund for the affected session.

2. Rescheduling

Rescheduling requests should be communicated through the agreed contact method, preferably at least 24 hours before the appointment. Rescheduling is subject to availability.

3. Packages and Advance Payments

Where sessions are purchased as a package or paid for in advance, the applicable package terms, validity period, and refund conditions will be communicated before purchase.

Refunds for unused sessions will be assessed according to the agreed package terms and applicable law. Any promotional or discounted package conditions will be disclosed before payment.

4. Workshops, Group Sessions, and Other Programmes

Refund and cancellation conditions for workshops, group sessions, academic engagements, and corporate programmes may differ depending on the format and preparation involved.

The applicable conditions will be communicated during registration or before payment. Where a programme is cancelled by the organiser, participants will be offered an appropriate refund or alternative arrangement.

5. Refund Processing

Approved refunds will be processed through the original payment method wherever possible, generally within 7–10 business days of approval. Actual crediting time may depend on the payment provider or bank.

Any non-refundable third-party transaction charges, if applicable, will be disclosed in advance and handled in accordance with applicable law.

6. Exceptional Circumstances

Requests arising from emergencies, medical circumstances, technical difficulties, or other exceptional situations may be considered individually. Any exception will be assessed fairly and in accordance with applicable law.

7. How to Request a Refund

To request a cancellation, rescheduling, or refund, please contact:

Email: processwithvarshini.therapy@gmail.com
WhatsApp: +91 89397 38380

Please include your name, appointment or booking date, service booked, and payment reference where relevant.

8. Contact

If you have questions about this policy, please contact Process with Varshini before completing your booking.