Privacy Policy
Process with Varshini
Last updated: 04/10/2026
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At Process with Varshini, your privacy and trust are important. This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit this website, contact the practice, book an appointment, or participate in a service.
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1. Information We May Collect
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Depending on the service you use, we may collect the following information:
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Contact information: Name, email address, phone number, and preferred contact method.
Booking information: Appointment dates, service preferences, payment status, and relevant booking details.
Information voluntarily shared: Details you choose to share through enquiry forms, intake forms, emails, or during professional sessions.
Payment information: Transaction references and payment status. Payments may be processed by third-party payment providers.
Technical information: Limited website usage information, such as device, browser, cookies, and website interaction data, depending on the website settings and tools enabled.
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Please avoid sharing sensitive personal or clinical information through general website enquiry forms.
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2. How Your Information Is Used
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Your information may be used to:
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* Respond to enquiries and provide information about services.
* Schedule, confirm, reschedule, and manage appointments.
* Deliver counselling, wellbeing, workshops, academic support, and other agreed services.
* Process payments and maintain appropriate business records.
* Communicate relevant service updates.
* Maintain the safety, security, and functioning of the website.
* Meet applicable legal, professional, and regulatory obligations.
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Your information will not be used for unrelated marketing purposes without an appropriate legal basis and any consent required.
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3. Counselling Information and Confidentiality
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Information shared during counselling is treated as confidential and handled with care. Session notes and other professional records, where maintained, will be accessed only for appropriate professional, administrative, safeguarding, or legally permitted purposes.
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Confidentiality may be limited where disclosure is required or permitted by applicable law, where there is a serious safety or safeguarding concern, or where another lawful professional obligation applies. Where appropriate and legally permissible, you will be informed about such disclosure.
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The confidentiality of other participants in family or group sessions will also be respected. However, the practitioner cannot guarantee that every participant will maintain confidentiality outside the session.
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4. How Information Is Shared
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Personal information will not be sold to third parties.
Information may be shared, where necessary and appropriate, with:
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* Website hosting and booking platforms.
* Communication providers, such as email or WhatsApp.
* Payment processors and financial service providers.
* Professional supervisors, consultants, or other professionals where appropriate and lawful.
* Authorities or other parties when disclosure is required or permitted by applicable law.
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Where third-party services are used, their own privacy policies and security practices may also apply.
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5. Data Storage and Security
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Reasonable administrative, technical, and organisational measures will be taken to protect personal information from unauthorised access, disclosure, alteration, loss, or misuse.
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Access to records will be restricted where reasonably possible. However, no website, electronic communication method, or digital storage system can be guaranteed to be completely secure.
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6. Data Retention
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Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, recordkeeping, legal obligations, dispute resolution, and professional requirements.
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Different types of records may be retained for different periods. When information is no longer required, appropriate steps will be taken to delete it or otherwise dispose of it securely, subject to applicable law.
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7. Your Privacy Choices and Requests
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Subject to applicable law, you may contact the practice to request access to, correction of, or deletion of personal information, withdraw consent where processing relies on consent, or raise a concern about how your information is handled.
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Some information may need to be retained where required by law or necessary for legitimate professional recordkeeping. Requests will be reviewed and addressed in accordance with applicable requirements.
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8. Cookies and Website Analytics
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This website may use cookies or similar technologies to support website functionality, understand website usage, or improve the user experience, depending on the tools enabled.
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You may be able to manage cookies through your browser settings or any cookie-preference controls provided on the website. Disabling certain cookies may affect website functionality.
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9. External Platforms and Links
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The website may link to third-party services, including appointment scheduling, messaging, social media, and payment platforms. When you use these services, your information may be handled under their respective privacy policies and terms.
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Please review the relevant policies before submitting personal information through an external platform.
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10. Children's Privacy
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Services for individuals under 18 years of age will be provided only where appropriate safeguards, permissions, and consent requirements are met. Personal information relating to minors will be handled with particular care and in accordance with applicable law.
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11. Changes to This Policy
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This Privacy Policy may be updated to reflect changes in services, technology, or applicable requirements. The updated version and revision date will be published on this website.
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12. Contact
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For privacy-related questions, requests, or concerns, please contact:
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Process with Varshini
Email: processwithvarshini.therapy@gmail.com
Location: Bengaluru, Karnataka, India